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GraceKennedy Remittance Services (Guyana) Limited, agent of Western Union and home of Bill Express in Guyana, celebrates 30 years

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It’s been 30 years since GraceKennedy Money Services and Western Union opened their doors to keep Guyanese people  connected with families and friends locally and abroad.

It’s been 30 years since GraceKennedy Money Services and Western Union opened their doors to keep Guyanese people  connected with families and friends locally and abroad.

20 years ago, the connection evolved to allow customers sending and receiving money to be able to have the convenience of paying their bills with the Bill Express service..

GKMS dedicated the celebration of the milestone to their customers and expressed gratitude for their continued support. Fans and customers were given the opportunity to unlock an invitation to a special event held on the lawns of the GKMS Head Office located at 94-95 Upper Robb Street, Bourda, Georgetown. The lucky customers were selected as a result of their participation in activities hosted via the GKMS social media channels prior to the company’s birthday.

[GKRS Management Team (Back) and customers (front) as they receive their prizes at the 30th Anniversary Celebration].

Country Manager, Troy Williams expressed his gratitude in celebration of this huge milestone. “Thanks to our partners, Western Union, who’ve been with us throughout these 30 years, they’ve been supporting us along the journey. A big thank you to our customers, sub-agents, customer service representatives, our staff and other stakeholders for being a part of this company’s success. You have been behind us, working with us and supporting us and today we celebrate the milestone of 30 years. As we look forward to continue to serve Guyanese,  I would like to draw attention to our mission to connect communities and improve lives by fostering financial inclusion, whilst providing convenient and efficient money solutions. We will continue to commit to this mission; while the road ahead will have challenges, I believe if we embrace our mission and if we continue to support each other I believe we will achieve much more and there will  be greater milestones for us to celebrate. The best years are ahead”.

The lucky winners were celebrated by the GKMS staff and were treated with entertainment and refreshments and received a grocery hamper as a token of appreciation.

GKMS Guyana Limited started business operations at its head office, on February 14, 1993, and, in June 1994, the company added C&F Supermarket (on Regent Street) as a sub-agent. Since then, the network has expanded into villages and outlying areas across Guyana, from Corriverton to New Amsterdam, Rosignol to Linden, and to the Essequibo Coast.
The Western Union & Bill Express network has grown to over 55 locations countrywide, over the years.

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To use the Direct to Bank service you have to be a registered D2B customer – registration is a quick and easy one-time activity that takes place online (for existing GKMS Western Union customers) and in-store for new customers.

 

There are three (3) Phases in the Direct to Bank (D2B) process:

Phase 1: Customer Registration.

New customers must register in-store at any GKMS Western Union. Existing GKMS Western Union customers can register online: Access the GraceKennedy Money Services website using your computer or mobile phone and fill out the required registration details. The online registration website is https://registration.gkmsonline.net.

GKMS customers will have the opportunity to enter demographic and banking information supported by pictorial proof that the information presented for verification is valid and current.

After confirming the validity of their email, customers will be able to access the online portal and navigate through the screens entering the relevant information to process their registration.

Customers are required to provide the following:

  1. Basic Info – Name, DOB.
  2. Employment Info– Place of employment and employment particulars i.e. occupation.
  3. Contact info – Current mailing address, Telephone, Cell numbers.
  4.  Primary Identification Info– National ID, Driver’s Permit or Passport.
  5.  Secondary identification Info– customer will provide a second ID type of the three options stated above.
  6. Security Info– Customer required to provide secret questions and answers to secure their account and future transactions.
  7. Document Upload– All the relevant documents required to process the application is uploaded into the system. The documents have to be verified in a separate phase of the process before the customer is able to access the service.

Phase 2: Customer Verification Process

The verification process consists of actions by GKMS to validate the authenticity of the  information provided at the Registration Stage (uploaded documents+ banking information + Demographic information). This involves matching uploaded details against information available in our internal databases as well as external National ID Verification Systems. You will be contacted by one of our team members when this step is completed.

Phase 3: Start using Direct to Bank!

Once you have been successfully registered you can start receiving Western Union money transfers in your bank account. Follow these quick steps:

  1.  Call our Contact Centre at 623-6000 the next time you are expecting a money transfer to initiate the bank transfer. Calls should be placed as soon as funds are available for collection.
  2. Tell the CSR you are registered for Direct to Bank transfers.

  3. Provide the related Money Transfer Control Number (MTCN).
  4. Enjoy the safety & convenience of having funds transferred directly into your bank account.

GKMS Digital Services

Find out more details about our Digital Registration. How to register, FAQs and more.

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