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TERMS & CONDITIONS 2026

1. Sponsor & Period: GraceKennedy Remittance Services (Guyana) Ltd. Promotion runs September 1 – October 31, 2026 at participating Bill Express locations countrywide.

2. How to Enter: Pay any two (2) bills, either in part or in full, during the promotional period. Send clear photos of both Bill Express receipts, along with your name and telephone number, via WhatsApp to +592 600 5891.

3. Valid Entries: Both receipts must be dated within the promotional period. Incomplete, illegible, duplicated, altered or unverifiable entries may be disqualified. Valid entries will qualify for the applicable weekly draw and the Grand Prize Draw.

PRIZES & WINNER SELECTION

Weekly Qualifier:
One (1) qualifying customer will be randomly selected each week during the promotional period.

Each weekly qualifier will:

  • Receive GYD $10,000 in FREE Bill Payments; and
  • Automatically qualify for the Grand Prize Draw.

Grand Prize:
At the end of the promotion, all weekly qualifiers will be entered into the Grand Prize Draw for a chance to win:

A Trip for TWO to Kaieteur Falls!

6. Eligibility: Employees of GraceKennedy Remittance Services (Guyana) Ltd., their immediate family members, Bill Express sub-agents and their employees are not eligible to enter.

7. Winner Selection: Winners will be randomly selected from valid entries and contacted using the telephone number provided. Up to three (3) contact attempts will be made.

8. Claiming Prizes: Prizes may only be claimed by the person who submitted the original WhatsApp entry. Valid identification may be required. Failure to claim a prize within two (2) weeks of notification may result in forfeiture and selection of another winner.

9. Bill Payment Prize: Bill payment prizes are subject to the applicable payment fee of the selected biller. Bills submitted for payment should be in the winner’s name; supporting documents may be requested where necessary.

10. Prize Conditions: Prizes are non-transferable, cannot be exchanged for cash, rolled over, bartered or sold. Personal or incidental expenses are the responsibility of the winner unless expressly included in the prize.

11. General: GraceKennedy Remittance Services (Guyana) Ltd. reserves the right to verify entries, disqualify invalid or fraudulent entries, and amend, suspend or discontinue the promotion where reasonably necessary, subject to applicable requirements.

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To use the Direct to Bank service you have to be a registered D2B customer – registration is a quick and easy one-time activity that takes place online (for existing GKMS Western Union customers) and in-store for new customers.

 

There are three (3) Phases in the Direct to Bank (D2B) process:

Phase 1: Customer Registration.

New customers must register in-store at any GKMS Western Union. Existing GKMS Western Union customers can register online: Access the GraceKennedy Money Services website using your computer or mobile phone and fill out the required registration details. The online registration website is https://registration.gkmsonline.net.

GKMS customers will have the opportunity to enter demographic and banking information supported by pictorial proof that the information presented for verification is valid and current.

After confirming the validity of their email, customers will be able to access the online portal and navigate through the screens entering the relevant information to process their registration.

Customers are required to provide the following:

  1. Basic Info – Name, DOB.
  2. Employment Info– Place of employment and employment particulars i.e. occupation.
  3. Contact info – Current mailing address, Telephone, Cell numbers.
  4.  Primary Identification Info– National ID, Driver’s Permit or Passport.
  5.  Secondary identification Info– customer will provide a second ID type of the three options stated above.
  6. Security Info– Customer required to provide secret questions and answers to secure their account and future transactions.
  7. Document Upload– All the relevant documents required to process the application is uploaded into the system. The documents have to be verified in a separate phase of the process before the customer is able to access the service.

Phase 2: Customer Verification Process

The verification process consists of actions by GKMS to validate the authenticity of the  information provided at the Registration Stage (uploaded documents+ banking information + Demographic information). This involves matching uploaded details against information available in our internal databases as well as external National ID Verification Systems. You will be contacted by one of our team members when this step is completed.

Phase 3: Start using Direct to Bank!

Once you have been successfully registered you can start receiving Western Union money transfers in your bank account. Follow these quick steps:

  1.  Call our Contact Centre at 623-6000 the next time you are expecting a money transfer to initiate the bank transfer. Calls should be placed as soon as funds are available for collection.
  2. Tell the CSR you are registered for Direct to Bank transfers.

  3. Provide the related Money Transfer Control Number (MTCN).
  4. Enjoy the safety & convenience of having funds transferred directly into your bank account.

GKMS Digital Services

Find out more details about our Digital Registration. How to register, FAQs and more.

Already Registered? Login now to access your account to use our digital services.