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To use the Direct to Bank service you have to be a registered D2B customer – registration is a quick and easy one-time activity that takes place online (for existing GKMS Western Union customers) and in-store for new customers.
There are three (3) Phases in the Direct to Bank (D2B) process:
New customers must register in-store at any GKMS Western Union. Existing GKMS Western Union customers can register online: Access the GraceKennedy Money Services website using your computer or mobile phone and fill out the required registration details. The online registration website is https://registration.gkmsonline.net.
GKMS customers will have the opportunity to enter demographic and banking information supported by pictorial proof that the information presented for verification is valid and current.
After confirming the validity of their email, customers will be able to access the online portal and navigate through the screens entering the relevant information to process their registration.
Customers are required to provide the following:
Document Upload– All the relevant documents required to process the application is uploaded into the system. The documents have to be verified in a separate phase of the process before the customer is able to access the service.
The verification process consists of actions by GKMS to validate the authenticity of the information provided at the Registration Stage (uploaded documents+ banking information + Demographic information). This involves matching uploaded details against information available in our internal databases as well as external National ID Verification Systems. You will be contacted by one of our team members when this step is completed.
Once you have been successfully registered you can start receiving Western Union money transfers in your bank account. Follow these quick steps:
Tell the CSR you are registered for Direct to Bank transfers.
